Include your legal name, business address, registration and tax numbers, client details, itemized services, currencies, and explicit payment terms. Add space for purchase order references and discounts. For cross-border work, show VAT or GST correctly and provide local bank details. Clarity lowers disputes, improves cash collection, and builds trust from the first invoice, especially when the layout renders perfectly on phones.
Kick off invoicing automatically when a deal moves to “Won” in your CRM or a client submits a signed agreement. Use Zapier to merge data into Google Docs or PDFMonkey, generate a PDF, upload it to Drive, and email a secure link via Gmail with proper SPF and DKIM. Schedule sends for optimal times, and add a calendar follow-up to stay responsible.
Write reminder sequences that sound like you, spaced at seven, fourteen, and twenty-one days after the due date. Offer helpful links to pay, clarify bank cutoff times, and invite questions. Measure days sales outstanding monthly and refine wording. After I softened subject lines and added a friendly preview of late fees, my DSO dropped dramatically, and relationships actually improved.
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